If you are activating a beta or pre-order account, please reference:
How do I activate my beta or pre-order game account?
If you have not yet added your game account, please do so by following the instructions here:
How do I create/add my game account?
There are currently three different payment options available for setting up your subscription or reactivating your account - credit/debit cards, prepaid game time cards, and PayPal®.
Please Note: All new game accounts must be activated with a valid credit or debit card, a game time card, or PayPal® in order to access the included month of game time. For more information regarding this, please reference:
The game box says, 'First month of game play included,' so why am I being asked for billing information?
To set up your game account subscription or membership, follow the instructions below that correspond with the payment option you would like to use:
Subscription Payments by Credit/Debit Card
Applying a Game Time Card
Purchasing Game Time via PayPal®
Your game account will then be queued for activation. Once the activation process is complete, you will receive an e-mail titled "Game Account Activated!"
That e-mail will also contain information regarding the billing plan you chose and what your next scheduled bill date will be.
If this is the first activation of your account, that e-mail will also contain a Unique Account ID. We strongly recommend you keep a record of that piece of information. That is the only e-mail in which your Unique Account ID will be provided.
You should then be able to log into the game and begin playing.
If you are having problems activating your game account, please contact the NCsoft Support Team using the Ask a Question option.
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