If you are unable to find the answer to your support question in the Knowledge Base, you can contact support using the Ask a Question feature or by e-mailing support@ncsoft.com. The Ask a Question tab is located at the top of the Knowledge Base.
For detailed information about contacting support, including other methods of contact, please click the link below that describes the type of issue you want to contact us about.
Choose this link for support with your accounts such as password issues, adding a game, or changing your contact information, billing related issues such as changing your payment option or canceling your account, or technical support issues such as installation problems or lag issues.
Choose this link for any type of in-game issue such as mission problems, game feedback and suggestions, or inappropriate behavior.
Choose this link for all issues that do not fit into the Account Support, Billing, Technical Support, or Game Support categories.
|
Print Answer