If your e-mail application uses a spam filter, you may find that you are not able to receive e-mails from the NCsoft Support Team. This might keep you from getting a response to a question or issue sent in by e-mail or using the Ask a Question feature. To make sure that you can receive e-mail from support, be sure to set your spam filter to allow e-mail from the support address for your country.
North America and Non-European Countries
| NCsoft |
support@ncsoft.com |
Europe
| NCsoft (UK) |
noreply@ncsoft.com |
| NCsoft (FR) |
frsupport@ncsoft.com |
| NCsoft (DE) |
desupport@ncsoft.com |
| NCsoft (ES) |
essupport@ncsoft.com |
| NCsoft (IT) |
itsupport@ncsoft.com |
It is also important to allow these addresses if you use a Whitelist or Verification Filter. These e-mail features send an automated message to the sender of an e-mail, asking the sender to click on a URL in order to be added to a list of accepted addresses. We are not always able to respond to these requests, so please add our e-mail address to your list of allowed addresses.
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